Our privacy policy outlines how our website collects, uses, stores, and protects the personal information of our users.
Data protection declaration:
Except as specified below, the submission of your personal information is neither legally nor contractually mandatory, nor necessary for entering into an agreement. You are under no obligation to provide your data, and there will be no repercussions for not doing so. However, this exemption applies only if the processing methods detailed below do not indicate otherwise.
“Personal data” refers to any information concerning an identified or identifiable individual.
Server log files:
You have the option to utilize our websites without providing any personal information. However, whenever you access our website, your internet browser automatically transmits user data to us or our web hosts/IT service providers, which is then stored in server log files. This data typically includes the name of the site visited, the date and time of the request, your IP address, the amount of data transferred, and the requesting provider. This processing is conducted based on Article 6(1) f) of the GDPR, as it aligns with our legitimate interests in maintaining the efficient functioning of our website and enhancing our services.
Initiating communication with the customer via email:
If you reach out to us via email, we will only collect the personal information you provide, such as your name, email address, and message content. The purpose of collecting this data is to manage and respond to your inquiry effectively.
If your initial contact aims to facilitate pre-contractual actions (like consulting for a potential purchase) or involves an existing agreement between us, this data processing is conducted in accordance with Article 6(1)(b) of the GDPR.
If the initial contact is for other reasons, this data processing is based on Article 6(1)(f) of the GDPR, serving our legitimate interest in addressing and responding to your inquiry. In such cases, you have the right to object to this processing of your personal data at any time, based on your specific circumstances.
We will only use your email address to fulfil your request, and your data will be deleted in compliance with legal retention periods, unless you have consented to further processing and use.
Gathering and handling data when utilizing the contact form:
When you utilize the contact form, we will solely gather your personal information (such as your name, email address, and message content) to the extent provided by you. The purpose of this data processing is to establish contact with you.
If the initial contact aims to carry out pre-contractual actions (for example, providing consultation regarding a potential purchase or creating an order) or pertains to an existing agreement between you and us, this data processing is conducted in accordance with Article 6(1)(b) of the GDPR.
If the initial contact is made for other reasons, this data processing is based on Article 6(1)(f) of the GDPR, reflecting our legitimate interest in handling and responding to your inquiry. However, you have the right to object to this processing of your personal data at any time, based on your specific circumstances.
We will solely utilize your email address to address your request. Eventually, your data will be deleted, unless you have consented to further processing and use.
Acquisition and management of data when transmitting images through upload:
When you utilize our website’s image upload feature, you have the option to securely transmit image files to us. Through this function, we may collect personal data (such as images containing identifiable individuals) only to the extent that you provide them. The purpose of this data processing is to create customized products. The image you send serves as a reference for producing the desired product, such as a printed cardboard box. This processing is conducted in accordance with Article 6(1)(b) of the GDPR and is necessary for fulfilling a contract with you. Your data will not be shared with any third parties.
We strictly utilize the image you provide solely for the purpose of rendering our services. Afterward, your data will be deleted in accordance with legal retention periods, unless you have granted consent for further processing and usage.
Gathering and handling data when images are submitted via email:
You have the option to send us images via e-mail in connection with the order of a personalized product.
With the transmission of your images, we may collect your personal data (image of an identifiable person) only to the extent provided by you. The purpose of data processing is to create personalized products. The sent image serves as a template for the product and is used for this purpose (e.g. T-shirt print). The processing is carried out on the basis of Art. 6 para. 1(b) GDPR and is required for the completion of a contract with you.
Your data will not be transferred.
We only use the image you send within the scope of service provision. Your data will then be deleted subject to legal retention periods, provided that you have not consented to further processing and use.
Collection when you navigate through our website:
If you navigate through our website without disclosing any personal details, we will collect and retain certain data regarding your visit. This data may encompass your IP address, browser type, operating system, timestamp of your visit, pages viewed, and the referral source if you accessed our site from another webpage. This collected information is not personally identifiable and will not be associated with your identity.
Sharing your email address with shipping companies to provide updates on shipping status:
As part of our contractual procedures, we may share your email address with the shipping company if you explicitly consent to this during the order process. This sharing of information is intended for the purpose of providing you with email notifications regarding the status of your order shipment. The processing of your data will be conducted in accordance with Article 6(1)(a) of the GDPR, based on your consent. You have the right to revoke your consent at any time by contacting us or the shipping company, without affecting the lawfulness of the processing performed prior to the withdrawal of your consent.
Cookies:
Our website utilizes cookies, which are small text files stored in your internet browser or on your computer system. When you visit a website, a cookie may be placed on your operating system containing a unique identifier string, allowing the browser to be recognized when you revisit the site.
These cookies are stored on your computer, giving you full control over their usage. By adjusting the settings in your internet browser, you can choose to receive notifications before cookies are set, decide whether to accept them on a case-by-case basis, and prevent the storage and transmission of their data. Any previously saved cookies can be deleted at any time. However, please note that doing so may limit your ability to fully utilize all the features of our website.
Use and sharing of information:
Under no circumstances will we trade, sell, or share your personally identifiable information without your explicit consent, unless specified in this Privacy Policy. The data we gather about you or receive from you may be utilized internally or shared with our corporate affiliates, partners, agents, vendors, and other third parties. This is done to facilitate the processing of your requests, adhere to legal requirements, enhance our website and offerings, conduct research, gain insights into customer preferences, develop new products or services, and inform you about relevant products and services, either from us or our business associates, that may align with your interests. Additionally, we may merge the information you provide with data available internally or from external sources to enhance our services tailored to your needs. Rest assured, your personal information will not be shared, sold, traded, or rented to third parties without a legitimate purpose.
We collect your information to gain insight into your requirements and enhance the quality of our service, specifically for the following purposes:
1.Maintaining internal records.
2.Utilizing the information to enhance our offerings.
3.Occasionally sending promotional emails regarding new products, exclusive deals, or other content we believe may be of interest to you, utilizing the email address you’ve provided.
4.Periodically reaching out to you for market research endeavours. This outreach may occur via email, phone, fax, or postal mail.
5.Customizing the website based on your preferences and interests.
Security:
We prioritize the protection of your privacy by adhering to recognized security standards and protocols, as well as complying with relevant privacy regulations. Our websites employ a comprehensive array of physical, electronic, and procedural measures endorsed by the industry to safeguard your information throughout its lifecycle within our infrastructure. Any sensitive data stored in our systems is either hashed or encrypted to ensure its security. Moreover, sensitive data is decrypted, processed, and promptly re-encrypted or securely disposed of when it is no longer required. Our web services are hosted in meticulously audited data centres, with access to the data processing servers strictly controlled.
Opt out policy:
If you wish to stop receiving information from us, kindly send an email to info@retoxindustry.com.
We reserve the right to amend our Privacy Policy periodically. In the event of any changes, we will promptly update this Privacy Policy on our website.
Queries?
Should you have any inquiries regarding our Privacy Policy, please feel free to email us at info@retoxindustry.com.